Shipping policy

Thank you for shopping with us. Each piece is thoughtfully designed and carefully handmade and we aim to ensure your order arrives safely and efficiently.

Processing Time

All orders are processed within 2-5 business days. As our products are handmade in small batches, processing time may vary slightly during high-demand periods. You will receive a confirmation email once your order has been shipped.

Shipping Rates & Delivery Times

Shipping costs are calculated at checkout based on your location.

Estimated delivery times after processing:

Canada: 3-7 business days
USA: 5-10 business days
International: 7-21 business days

Please note that delivery times are estimates and may be affected by carrier delays or customs processing.

Tracking Your Order

For international orders, customs fees, duties or taxes may apply depending on your country. These charges are the responsibility of the customer.

Lost or Delayed Packages

We are not responsible for delays caused by shipping carriers. However, if your package is significantly delayed or appears lost, please contact us and we will do our best to assist you.